The big picture
Two programs, the five-minute heartbeat, and the secrets an operator looks after.
SIAPNS Academy
Learn to run SIAPNS the way we do.
The SIAPNS Operator Course: twelve short modules for our team and partners who install, run and support SIAPNS at institutes. About two hours, at your own pace.
12modules
From the big picture to troubleshooting and the accounts office.
61checks
Checklists to tick as you do each step for real.
18questions
A final exam; fifteen correct answers pass.
1simulator
Drag through the days of a licence and see the institute’s screen.
What is inside
Twelve modules, each one practical.
Every module ends with a checklist and a few questions that explain the right answer. Progress is kept in your browser, so you can stop and come back.
Your Super Admin and the licence key
Running the control room as a Windows service, password rules, and protecting the licence key.
siapns.com, Cloudflare and the tunnel
The domain, its DNS on Cloudflare, and a fixed address without a static IP.
Onboarding an institute
From Add Institute to a teal dot: the config file, Setup and the first-run wizard.
First day at the institute
WhatsApp, the fingerprint device, people, fees and the safety nets, with the owner.
Daily operations
The morning check, reading an institute card, every alert, and billing.
Subscriptions and licences
Grace, lease, trial and read-only, with an interactive simulator.
Keys and recovery
New keys, lost passwords and one-time reset codes, safely.
Upgrades, backups and new PCs
Updating without losing data, restoring, and moving to a new PC.
Troubleshooting
One institute or all of them, and where to look.
The accounts office and payments
A fees-only login, where parents pay, transaction IDs and the day’s closing.
Final exam
Eighteen questions from every module. Fifteen correct answers pass.
Who it is for
For the people behind every installation.
The course is for our team and partners, so it is behind a sign-in. Institute owners and their staff do not need it: they get SIAPNS set up with them on the first day, plus short guides for backups, phones, WhatsApp and the subscription.
Checklists
Tick each step as you do it at a real institute or on your own control room.
Questions that teach
A wrong answer explains itself; change it until it is right.
A licence simulator
Choose a situation, drag the day, and watch the institute’s banner and your dashboard change.
A quick reference
Addresses, folders and timings on one page, for the day you need them in a hurry.